Lesson
Test Before You Send
Before you send an email to your users, you should test and make sure its rendering correctly. Braze provides tools for checking how the email renders in general, as well as on specific platforms, and allows you to check how your personalization is rendering. You can also send test emails to yourself and preview the email in your own inbox to test links and interactive email elements.
Preview Your Email
After you’ve finished composing your email, you can get a basic preview of how it will render on desktop, mobile, and plaintext.
In desktop and mobile mode, you can also check how your email will render in dark mode, which is becoming more common.
In the following video, learn how to preview an email and its personalization:
Logos and other elements may not render well in dark mode, so you should always check to make sure things are rendering as expected.
Inbox Vision for Cross-Platform Preview
You can test how your emails render across multiple platforms using the Inbox Vision tool. Inbox Vision sends your email to real inboxes and email client applications managed by Braze, then shows you how your email looks across a variety of devices, operating systems and email clients.
You can also find out if your email design is triggering spam filters, and if there are any problems with your email's HTML code.
In the following video, learn how to use Inbox Vision:
As you review the previews, pay close attention to the layout, images, and text formatting to ensure that your email looks across all platforms. If you notice any issues, return to the Braze Email Drag & Drop Editor to make the necessary adjustments and retest using Inbox Vision.
To use Inbox Vision you must have a valid email sending domain, and a valid subject line for your email.
Sending Test Emails
Once you've previewed the email, send yourself a test message. This makes it easy to check that links are working correctly, as well as testing other interactive elements.
To send an email to a test user, follow along with this video:
Learn more about email test sending, check out channel-specific test sending guidance in Braze documentation.