/course/webhook-basics

Webhook Basics

Configuration details

Copy the fields below into the appropriate course and published course fields in the skilljar dashboard.

Short description

skilljar/course/details
Send messages from Braze to other systems.

Long description

skilljar/course/details

About this course

Learn how to use webhooks to connect Braze to your other systems. Explore common use cases, learn how to write JSON webhooks, test your webhooks effectively, and learn when best to use webhooks versus other tools in Braze.

After completing this course, you will be able to:

  • Identify common use cases for webhooks, including non-native messaging, system triggering, and data synchronization
  • Explain how APIs enable Braze to send, receive, and transform data across connected systems
  • Compose a Braze webhook by configuring the endpoint URL, JSON body, headers, and Liquid personalization
  • Test a webhook's JSON, Liquid output, and endpoint response to verify correct formatting before launch
  • Determine when to use native Braze features like User Update steps instead of webhooks

Lessons

Click on the link field in each row to copy the lesson URL. Lesson pages are directly visible to users, so be sure to check that the lesson is published before sharing the link.